Delivery
UK Delivery rates:
Our Standard Delivery Rates are:
- Standard Delivery - £3.75
- Express Delivery - a maximum charge of £6.95, however this is calculated at checkout.
We do offer a lower delivery rate if your order contains just cards or small items.
Cards only
- Standard Delivery - £1.50
- Express Delivery - £2.25
Small Items such as patterns and buttons (or mix of cards, patterns and buttons)
- Standard Delivery - £2.50
- Express Delivery - £3.25
We specify estimated delivery timescales at checkout, but these are meant as only a guide and are not guaranteed as our usual delivery times are a general guideline and may vary due to any circumstances which are out of our control. Once the orders have been passed to the delivery providers we are no longer responsible for delivery time.
We do not currently offer a guaranteed next day delivery, but if you chose the express delivery option this will be sent by Royal Mail 24 as opposed to the economy service of Royal Mail 48. Fully tracked Express is sent via Royal Mail Tracked 24.
Your order will be despatched the next working day, however if your order is placed before 2pm, we will endeavour to despatch your order on the same day. Hand written cards, and small items will be despatched within 1 working day, but may be despatched earlier if we can, but this is not guaranteed.
Items which are specially ordered or made to order may take longer to ship. Should this be the case, a note of expected shipping times are clearly marked upon the item.
In busy periods, if there is a very rare occasion where an item is sold out a close alternative may be sent on approval. Should you not wish to receive an alternative please put a note in the comments box at checkout.
Free delivery is for Standard U.K. orders over £30.
If the receiver of the goods is not available to at the time of the delivery it is the responsibility of the customer and not Rosy Posy Petals, to collect the parcel from Royal Mail or to arrange re-delivery.
Delivery shall ordinarily be made by Royal Mail, however some larger items may be sent by courier. Tracking details will be provided wherever possible.
International Delivery
Deliveries within the EU via international Tracked Royal Mail: £10.00
Deliveries to the rest of the world via International Tracked Royal Mail: £15.00
These prices are up to a 1kg weight.
Customs Information
You may have to pay import duties and taxes, which are levied once a package reaches your country (as of 1st January 2021, this also applies to EU countries).
Any local duties, taxes or customs charges assessed by your government are your responsibility.
You must meet any additional charges for customs clearance.
Please note, customs policies vary widely from country to country. Charges for customs clearance and import duties must be borne by you; we have absolutely no control over these charges and cannot accurately predict what they may be. We recommend you contact your local customs office for further information prior to placing your order.
Please also note, international shipments may be subject to cross-border inspections by customs authorities.